Administrative Manager - METRICS Center

  • Full Time
  • Madison

Website University of Wisconsin

  • Location: Madison, Wisconsin
  • Category: Administration
  • Employment Type: Partially Remote
  • Employment Type: Staff-Full Time
  • Application Period Opens: May 23 2024 at 2:35 PM CDT
  • Apply By: Jun 9 2024 at 11:55 PM CDT
  • Job Number: 298815-AS

Job Summary:

This position is located in the METRICS Center, which provides technical assistance to School-Based Mental Health Provider training programs nationwide. Nearly 300 training programs will have access to technical assistance from METRICS related to best practices in recruiting, training, and retaining mental health professionals in K-12 educational settings. The position will support METRICS operations and assist the Project Director in fiscal oversight and in processing expenditures. This role will also support scheduling, communication between METRICS staff and grantees (among other consumers of METRICS content), and coordination with coaches and other individuals working to develop resources for the center. Experience with managing email lists and basic website maintenance is preferred.

Under the general supervision of the METRICS Director, the Administrative Manager functions as the primary contact person for the METRICS Technical Assistance Center and provides critical administrative support. This detail-oriented position requires excellent administrative, organization, and communication (oral, written, and electronic) skills and computer proficiency. It requires considerable professionalism, confidentiality, independent initiative, sound judgment, analytic ability, and problem-solving skills in a high-paced multi-tasking environment. The role may include working with project leadership to prepare reports and monitor budgets, as well as make recommendations for improved efficiency.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.


Manages a program and/or programmatic activities. Initiates, develops, and implements operational services that support a defined project, program, work unit, or function to advance program goals and objectives. May supervise staff and/or approve unit expenditures.

  • 10% Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement
  • 10% Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures
  • 5% May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
  • 25% Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications
  • 15% Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies
  • 10% May assist in the development and monitoring of the unit or program budget and approve unit expenditures
  • 5% Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors
  • 10% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
  • 10% Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Bachelor’s Degree


-Strong administrative, organizational, oral and written communication, and interpersonal skills
-Excellent computer skills including familiarity with Microsoft Office Suite, Adobe Acrobat, and experience with software databases
-Demonstrated commitment to provide a high level of customer service and ability to project a positive, welcoming, and helpful demeanor when interacting with the public
-Ability to manage sensitive issues and maintain confidentiality at all times
-Ability to handle multiple tasks/responsibilities and to independently organize and coordinate diverse activities effectively
-Ability to exercise independent judgment and set own priorities to meet the demands of the position

-Knowledge of UW System policies and procedures related to travel, purchasing, and event management

Work Type:

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:



Minimum $56,112 ANNUAL (12 months)
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

Additional Information:

Housed within the School of Education, the Wisconsin Center for Education Research (WCER), established in 1964, is one of the first, most productive, and largest university-based education research and development centers in the world. WCER’s researchers and staff work to make teaching and learning as effective as possible for all ages and all people.

WCER’s mission is to improve educational outcomes for diverse student populations, impact education practice positively and foster collaborations among academic disciplines and practitioners. To this end, our center helps scholars and practitioners develop, submit, conduct, and share grant-funded education research.

At WCER, all employees share five fundamental organization values to guide the purpose and quality of our work and interactions within ourselves and our outside stakeholders. The values that the work and people of WCER strive to uphold are:

– Innovation and Excellence. Continuous improvement is a driver for excellence. We innovate and improve in our work to advance education through leading research and development.

– Equitable Education. Equitable education is essential to a healthy society. We aim to reverse imbalances and injustices in education through our work.

– Affirming and Increasing Diversity. Individual differences and group diversity inspire creative and equitable outcomes. We actively affirm and seek to increase such diversity in our center.

– Healthy Workplace. The well-being of our workplace enhances success for all. We commit to a workplace based on mutual respect and transparency.

– Partnering Across Differences. Diverse backgrounds and expertise improve the quality of our work. We collaborate across disciplines, methodologies, organizations, and communities to strengthen our research and development outcomes.

If you need to request an accommodation because of a disability during the recruitment process, please email [email protected] and one of our Division Disability Representatives will contact you. More information can also be found at

How to Apply:

Please click on the “Apply Now” button to start the application process. As part of the application process, you will be required to submit:
– A cover letter addressed to Stephen Kilgus describing how your experience and qualifications meet
the requirements of this position
– A current resume
– A list with the contact information of at least three professional references

A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment.


Becky Ohan
[email protected]
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Administrative Manager(AD005)



Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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