Chief Human Resources Officer

  • Full Time
  • Madison

Website City of Madison

Salary $125,000-169,800 anually

Job Number 2022-00394


General Description


Our Next Chief Human Resources Officer
The City of Madison is looking for our next Chief Human Resources Officer – someone dedicated to change management and process improvement to benefit our employees.  This is an important leadership position responsible for advancing the City’s goals in a creative and thoughtful way. High level goals: include setting and implementing the vision for our approach to recruitment, hiring, retention and equity; Citywide communication initiatives; and developing and maintaining a diverse workforce. As the Chief Human Resources Officer, you will lead a strong staff team that over the next year will be charged with updating our Civil Service policies and procedures as well as the Equity Analysis of our position study process. We seek a visionary individual ready to lead this agency into the future.
The work of the Human Resources (HR) department impacts the lives of our approximately 3,000 employees every day.  We are looking for someone to bring their leadership, expertise, and a spirit of innovation to help shape the future of Madison.  This person will have the opportunity to improve employee engagement, build collaboration across agencies, and be a part of our innovative workforce development programs. This position reports to the Mayor, and works collaboratively with the senior leadership team. This work requires a commitment to upholding the City’s mission, values and service promise, including a strong commitment to racial and gender equity.

Our Community

Madison is consistently ranked as one of the best places to live in the country. We are a progressive, welcoming community with many beautiful neighborhoods, the state capitol and a world renowned research university anchor our vibrant downtown. Excellent health care institutions, a strong health/biotechnology sector, and precision manufacturing round out a thriving economic base. A flourishing local food scene, eceletic neighborhood business districts, more than 200 miles of bike paths and trails, and five beautiful lakes make our community a thriving, vibrant place to call home.

But don’t just take our word for it…the experts agree and have ranked us:

  • Most Liveable City, Livability (2021 and 2022)
  • Gold Level designation by The Walk Friendly Communities Program (2021)
  • #1 Best Places in the US for Raising Children,, 2020
  • #2 Happiest Cities in America, Men’s Health, 2020
  • #3 Best Places to Live,, 2020
  • #4 Fittest City in the US, ASCM Merican Fitness Index 2020
  • #1 Best Cities for Families by, 2019

Please attach a cover letter in the Attachments section of the application.  In your cover letter please highlight the following:

  • Change management you have led
  • Your approach to talent recruitment and retention
  • Your experience leading and building diverse teams

**Failure to submit the cover letter with your application will result in immediate elimination from the recruitment process.**


Examples of Duties and Responsibilities


Organizational Leadership

  • Work closely with the Mayor and others to define, communicate and carry out the City’s human resources goals and to adopt evidence based practices.
  • Lead and work with agency managers to develop and retain a diverse and highly competent, service and team oriented staff through recruitment, selection, and compensation.
  • Lead and participate in policy development, programs and activities that promote workplace diversity and inclusion, as well as a positive employee relations environment.
  • Assume lead management of projects with cross-department responsibilities as assigned by the Mayor.

Human Resources Team Leadership

  • Provide leadership to the HR Department by developing an inclusive, diverse, high performing, service-focused and team-oriented Departmental culture.
  • Foster an environment of open communication, trust, customer service and teamwork.
  • Collaborate with the Office of Sustainability to reduce the HR Department’s greenhouse gas footprint.
Leadership in Hiring and Retaining Diverse and Talented Employees
  • Partner with and advise the Mayor, other managers and agencies on how to develop and implement best practices for recruiting, hiring, training and retaining a diverse, engaged, inclusive and talented workforce.
  • Collaborate with relevant city agencies on matters of diversity, equity, and inclusion and related projects, programs, and initiatives.
  • Take a leadership role in employee benefit and total rewards plan, labor-management relations, contract negotiations and employee handbook negotiations.

Leadership in HR Policy, Compliance and Administration

  • Achieve and sustain a highly productive, motivated and engaged workforce and manage human resource-related policies to maintain compliance with all applicable laws and regulations.
  • Evaluate current HR processes including the recruiting and hiring process and support for agencies during these processes to identify opportunities for process improvements that will help achieve City goals.
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; apply this knowledge to communicate changes in policy, practice, and resources to upper management.


Minimum Qualifications


  • Five (5) years of human resources senior management experience.
  • Bachelor’s degree
  • PHR, SPHR, SHRM-CP, SHRM-SCP,  IPMA-CP, or IPMA-SCP certification preferred.

Four (4) years experience in applying the following:

  • Principles and practices of human resources: recruitment, labor relations, organizational development, change management, and internal communication best practices.
  • Full range of supervisory principles and practices, labor relations, and personnel management.

Two (2) years experience in applying the following:

  • Implementation of successful initiatives for development of a diverse and inclusive workforce.
  • Organization-wide policy development, implementation and evaluation.

The City of Madison strives to provide exceptional customer service to all its residents and visitors.  Therefore, successful candidates will have demonstrated ability to work effectively with multicultural communities.

For a complete list of the knowledge, skills and abilities, please view the class specification.


Special Requirements


Ability to meet the transportation needs of the position.

The incumbent of this position will be expected to attend frequent meetings including the Common Council, Finance Committee, Committee on Employee Relations, Personnel Board, the City’s Deferred Compensation Committee, as well as other public meetings as required. Common Council and Finance Committee meetings generally take place outside the regular work day during evening hours.

To apply for this job please visit

Forward Fertility
Vivent Health - PrEP

Pin It on Pinterest

Share This