Parking Cashier (hourly)

Website City of Madison

Salary $20.17 Hourly
Job Number 2023-00194
General Description

The City of Madison is looking for helpful and courteous individuals to perform routine work in the calculation and collection of parking fees from patrons using cashier-operated municipal parking ramps. The work also involves assisting patrons, explaining parking procedures, making minor repairs to equipment and the work area, and performing basic recordkeeping. The work is performed independently under the general supervision of the Parking Revenue Supervisor and the direction of Parking Revenue Leadworkers, and is reviewed periodically to ensure conformance to operating policies and procedures.

This posting will be used to fill hourly vacancies within the next 6 months.

HOURS: Approximately 0-20 hours per week. Most hours will be night and weekend hours to include work between the hours of 5:00 PM and 4:00 AM. Applicants must be available to work between the hours of 5:00 PM and 4:00 AM. Limited daytime shifts may be available.

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!


Examples of Duties and Responsibilities

  • Calculate parking fees by using a fee computer or manually calculating the fee upon exit or entry to a parking facility.  Collect fees and make change accurately.
  • Deposit money in a safe and record deposit information.
  • Issue tickets in lieu of payment.  Issue tickets for parking violations.
  • Maintain cashiers’ work area.  Ensure safety of work area, cashiers and cash by following prescribed safety rules and regulations.
  • Order supplies; keep supplies properly stocked, filled out and ready to use.
  • Keep all equipment, booths, safes, offices and restrooms secure at all times.
  • Explain parking procedures and rates to patrons.  Give directions and answer questions as requested.
  • Solve complaints for patrons or direct them elsewhere for assistance.
  • Notify the Police Department when patrons need assistance or when vandalism, unlawful, or suspicious behavior needs to be investigated.
  • Hand out informational flyers, maps and questionnaires.  Conduct surveys when necessary.
  • Set up and remove barricades and signs as needed for pay-on-entry operation or traffic direction.
  • Make minor repairs to entry stations, gates, computers and other equipment used at the worksite. Report equipment needing major repairs or affected by vandalism to the supervisor.
  • Keep drive lanes and walking areas near assigned work area clean of snow, ice, safety hazards, litter and dirt.
  • Pick up trash in the facilities and perform other assigned cleaning duties.
  • Keep a record of repairs to equipment, transaction journal information, lost and found items, survey data, etc.

Perform related work as required. 

Minimum Qualifications

  • Six (6) months of cash handling experience
If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

Familiarity with the following:

  • Safe cash handling techniques.
Based on the number of applications received, random selection may be used to determine who will be invited to the in-person, computerized test sessions. 
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.

For the complete list of the knowledge, skills, and abilities, please reference the Parking Cashier classification specification.


Special Requirements

  • Possession of a valid Wisconsin driver’s license.
  • Access to a personal vehicle as shifts require.

Physical Requirements:

  • Employees will be expected to work in adverse conditions such as a small work area, variable temperatures and weather, heavy traffic area, etc.
  • Employees must be able to get in and out of booths and/or vehicles.
  • Employees are expected to reach, bend, sit and/or stand for extended periods of time, move quickly to open and/or repair gate and station problems; issue tickets and assist patrons.


Madison, City of (WI)
215 Martin Luther King Jr., Blvd.
MMB Rm 261
MADISON, Wisconsin, 53703
(608) 266-4615

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