Parking Cashier (Hourly)

Madison
Posted 1 week ago

Website City of Madison

Salary

$21.61 Hourly

Location

Madison, WI

Job Type

HOURLY

Job Number

2024-00204

Department

Parking Division

Opening Date

06/10/2024

Closing Date

7/1/2024 11:59 PM Central

Comp. Group/Range

16/00

General Description

The City of Madison is looking for helpful and courteous individuals to perform routine work in the calculation and collection of parking fees from patrons using cashier-operated municipal parking garages. The work also involves assisting patrons, explaining parking procedures, making minor repairs to equipment and the work area, and performing basic recordkeeping. The work is performed independently under the general supervision of the Parking Revenue Supervisor and the direction of Parking Revenue Leadworkers, and is reviewed periodically to ensure conformance to operating policies and procedures.

This posting will be used to fill hourly vacancies within the next 6 months.

VACANCIES:

There are currently 4 vacancies.

HOURS:

Approximately 0-20 hours per week. Most hours will be night and weekend hours to include work between the hours of 4:00 PM and 3:00 AM. Applicants must be available to work weekend hours and between the hours of 4:00 PM and 3:00 AM. Limited daytime shifts may be available, mostly on Saturdays and Sundays.

APPLICATIONS WILL BE ACCEPTED UNTIL THE CLOSING DATE, HOWEVER THE SELECTION PROCESS WILL BEGIN PRIOR TO THE CLOSING DATE.

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!

Examples of Duties and Responsibilities

Calculation and Collection of Parking Fees:

Calculate parking fees by using a fee computer or by manually calculating the fee, upon exit or entrance to a parking facility.
Collect fees from patrons and make change accurately.
Deposit money in a safe, recording deposit information accurately.
Insure safety of work area, cashiers and cash by following prescribed safety rules and regulations.
Issue Failure to Pay ticket in lieu of payment.
Set up and remove barricades and signs as needed for pay-on-entry operation, direct traffic as required.

Assist Patrons:

Explain parking procedures and rates; give directions; answer questions.
Solve complaints for the patron or direct them elsewhere for assistance.
Notify the Supervisor of patron complaint or situation which may lead to patron inconvenience or danger.
Notify Madison Police Department when patrons need assistance or when vandalism, unlawful or suspicious activities need to be investigated.
Hand out informational flyers, maps or questionnaires.

Maintain and secure work area:

Make minor repairs to computers and cashier station equipment used at the work site.
Report vandalism or equipment needing major repairs to the leadworker or supervisor.
Clean work areas using the cleaning schedule as the minimum standard.
Order supplies; keep supplies properly stocked, filled out, and ready to use.
Keep drive lanes and walking areas close to the assigned work area clean of snow, ice, safety hazards, litter and dirt. Report items that cannot be handled by a cashier.
Keep all equipment, booths, safes, offices, and restrooms secure at all times.

Perform miscellaneous duties as needed or scheduled:

Enforce Parking Regulations
Assist in the training of new cashiers.
Verify that all assigned cashiers are on duty and fill in for absent employees.
Provide breaks for other employees.

Related work is performed as required.

Minimum Qualifications

Six (6) months of cash handling experience.

Based on the number of applications received, random selection may be used to determine who will be invited to interview.

The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.

For the complete list of the knowledge, skills, and abilities, please reference the Parking Cashier classification specification.

Special Requirements

Ability to meet transportation requirements of the position.

Physical Requirements:

Employee will be expected to work in adverse conditions such as a small work area, variable temperatures and weather, heavy traffic area, etc.
Employee must be able to get in and out of booths and/or vehicles.
Employee will be expected to reach, bend, sit and/or stand for extended periods of time, move quickly to open and/or repair gate and station problems; issue tickets and assist patrons.